Job Details: Community Operations Analyst Multilingual


CPL

83 Merrion Square
Dublin D2
www.cpl.ie
Please contact: Gilles Cognard
Community Operations Analyst Multilingual
Community Operations Analyst (RUSSIAN, SPANISH, GERMAN,, GREEK, HAUSA,
ZULU, FINNISH, LITHUANIAN)We are hiring for these markets: Arabic,
Burmese, Russian, Danish, Dutch, Estonian, Finnish, French, German,
Hebrew, Indonesian, Kurdish, Pashto, Persian, Thai, Vietnamese. We are
also looking for Irish & English speakers for UK & Irish marketsMain
responsibilities:Investigating and resolving reported issues
(inquiries via ticketing system), such as requests for account support
or potentially abusive contentEnforcing clients Terms of Use by
carefully monitoring reports of abuse on the siteBecoming and remain
knowledgeable about client’s products and community standardsUsing
market specific knowledge and insights to find scalable solutions to
improve the support of our community of usersGathering, analysing, and
utilising relevant data to develop ways to improve the overall user
experienceRecognising trends and patterns and escalating issues
outside the company policy to the global teamIden

We need : English (Good)
We need : Finnish (Fluent)

Type: Permanent
Payment: Contact us
Category: Languages

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